The platform's layers
Communication Hub
Whatever channel a customer writes on, one dialog flow. AI gives the first response, gathers context, and hands off transparently to an agent when needed.
Copilot
An assistant for the internal team. "Add a new customer", "Send a quote to X company" — commands in natural language, actions execute with role-based permissions.
Operations & Reporting
Sales, quotes, contracts, inventory and finance tracking, with a configurable reporting layer on top. Every move in the layers above is recorded here.
Request to report, one flow
Request
Customer writes on WhatsApp, fills a form, or a team member gives a command to the copilot.
Dialog
AI gathers context: asks for missing info, finds the right record, clarifies intent.
Action
A quote is created, a record is updated, a process moves forward. Every step is written to the audit log.
Report
It shows up on operations screens and reports instantly. Management sees what's happening.
Four channels, one dialog engine
Two-way dialog; media, location, documents
Telegram
Bot-based communication and notifications
Web Chat
Embedded chat window on your site
Web Forms
Form submissions become dialogs
Dialog engine
One record · One context
transparent agent handoff
auditable log
Your data,
your environment
The platform runs in a separate, isolated environment for each customer. Who accesses what is defined; what was done is recorded.
- Environment
- Data lives in a customer-specific isolated environment. No data sharing between environments.
- KVKK
- Personal data processing configured for KVKK compliance; retention and deletion policies defined.
- Audit log
- Every action, including AI, is logged with who-what-when detail; retrospectively inspectable.
- Access
- Role-based authorization. Agent, admin, and system roles operate with distinct permission sets.
Same platform, your processes
Not a bespoke software project. Pick a sector template, configure to your processes.
Logistics
WhatsApp-based delivery management, cash on delivery, minute-precise ETA, smart dispatch planning.
See page → Template · 02 · In productionCar Rental
Handling web-form and social media inquiries, quote and contract flows, fleet inventory tracking, natural-language actions via copilot.
See page → Template · 03 · In productionFintech Support
Account-aware secure customer support; per-customer resolution via WhatsApp, Telegram, and web chat.
See page →In production across two sectors
Car rental company
Web form and social media inquiries handled on the platform; quotes, contracts, and fleet inventory managed in natural language via copilot.
Crypto asset platform
Account-aware customer support running multichannel, in a high-sensitivity data environment with auditable records.
Reference names shared on request, with mutual approval.
Starts with discovery, scales with measurement
Not a big-bang migration. Starts with a narrow pilot, measured against your own data.
Discovery
Your existing processes and channels are reviewed together; the right template is identified.
Pilot scope
A measurable pilot limited to a single process or region is defined.
Configuration
The template is configured to your processes; the team takes over with a short onboarding.
Measurement and rollout
The pilot is evaluated with your own data; based on results, scope expands.