From notification to proof of delivery, one dialog
Notification
Before the shipment goes out, a WhatsApp notification reaches the recipient; the dialog begins here.
Address / branch choice
The recipient picks between address delivery and branch pickup with one tap.
Location share
The recipient shares their location; the system extracts the address.
Building / apartment
Missing building and apartment number are completed via dialog; the address is finalized.
Time window
The recipient picks a delivery window that suits them; the plan is built around it.
Photo proof of delivery
Delivery is photographed, logged, and shared with the recipient.
Couriers don't
wait at the door
A payment link or QR code is sent to the recipient 30–60 minutes before delivery. The recipient completes payment before the courier arrives.
- A prepaid package can be left at the door if the recipient isn't home
- The courier isn't tied up collecting payment; delivery time shortens
- Payment status shows on the shipment record in real time
When payment completes before delivery, the package can be left at the door even if the recipient isn't home; the courier isn't held up on route.
Minute-precise arrival
The courier's live location, traffic density, and courier type (motorcycle / vehicle) are considered together; the recipient receives a minute-precise arrival time.
Windows feed the route,
the route feeds windows
As recipient preferences come in, the distribution plan builds itself: shipments in the same region and time window are grouped, and the route shapes accordingly.
- Region + time-window grouping — nearby addresses batched to the same run
- Route-aware window suggestion — recipient gets the best-fit windows first
- Branch redirection — hard-to-deliver shipments suggested to the right branch
- Capacity balancing — when a window fills, alternatives are offered
Flexibility isn't a cost — it's a revenue line
Every flexibility shaped by recipient preference can be a defined, priced service line.
- Paid time or address change
- Scheduled re-delivery
- Premium time windows (narrow slot, evening delivery)
Mechanism-based impact
Cost
- Failed delivery attempts drop: address and window clear up front
- Call center load drops: routine questions resolved in dialog
- Courier doesn't wait at the door: payment completes ahead of time
Satisfaction
- Recipient manages delivery on their own schedule
- Minute-precise arrival removes the uncertainty window
- Photo proof of delivery reduces disputes
Revenue
- Flexible service lines can be priced
- Branch redirection frees up distribution capacity
- Premium windows open a new service class
Numerical projections are shared post-discovery using a representative model built with your own data; not a commitment.
Start with a single distribution region,
measure with your own data
No company-wide switch required. One region, a defined measurement period, and results evaluated with your data.